Our stone type is 5A Zircon+D Color Moissanite, which is an excellent alternative to natural gemstones because it is more scratch-resistant for everyday wear. Unlike natural gemstones that are mined from the earth using large machinery, explosives, and unsafe working conditions, the Raffine Jewelry® Stone was developed to be more durable with better optical characteristics than of a diamond while maintaining an ethical standard to protect our environment.

No, our jewelry won't turn your skin green. Jewelry that turn your skin green is made of copper. Our jewelry are made of 925 sterling silver, and the quality has been verified by International Institution SGS.

We have a rigorous quality control process to ensure the quality of all of our jewelry. The plating will not fade off if you take care of your jewelry. You can visit this page: Jewelry Care to learn more.
In the rare event that something is wrong with your jewelry, please immediately contact our customer service so we can help solve your problem. If a problem should arise and within the time limit of your warranty, we will make an exchange with you to replace your jewelry. 30-day return policy and one-year warranty

I. Free Shipping Policy

Enjoy free shipping and shop with ease! You can enjoy free shipping when your order meets the following conditions:

• Free shipping is available when the order amount reaches $200.
• For other regions, there is currently no separate free - shipping threshold. The specific situation will be shown on the checkout page.

II. Order Processing Progress

After you place an order, we will start the production process as soon as possible. Since each product needs time for construction and curing after production, there is a certain shipping cycle:

• Under normal circumstances, most orders will be shipped within 1 - 3 business days.
• During peak shopping seasons (such as holidays and major promotional events), the order shipping time may be extended to 5 business days.

If you order multiple products, since different products may be handled by different designers, the products will be shipped in batches, and you may receive multiple packages at different times.

III. Shipping Time for Different Regions

After the products are shipped, the estimated delivery time varies depending on the destination. Here is a detailed table:

CountryCountry CodeEstimated Shipping Time (Natural Days)USAUS8 - 15 daysCanadaCA10 - 15 daysMexicoMX15 - 30 daysPuerto RicoPR12 - 18 daysRemote Areas of USARA12 - 18 daysUKGB5 - 12 daysFranceFR8 - 12 daysGermanyDE5 - 12 daysItalyIT10 - 12 daysSpainES7 - 12 daysNetherlandsNL10 - 12 daysAustriaAT9 - 11 daysBelgiumBE10 - 12 daysBulgariaBG7 - 15 daysSwitzerlandCH10 - 12 daysCyprusCY7 - 15 daysCzech RepublicCZ7 - 15 daysDenmarkDK7 - 15 daysEstoniaEE7 - 15 daysFinlandFI7 - 15 daysGreeceGR7 - 15 daysCroatiaHR7 - 15 daysHungaryHU7 - 15 daysIrelandIE7 - 15 daysLithuaniaLT7 - 15 daysLuxembourgLU10 - 12 daysLatviaLV7 - 15 daysMaltaMT7 - 15 daysNorwayNO7 - 15 daysPolandPL7 - 12 daysPortugalPT7 - 12 daysRomaniaRO7 - 15 daysSwedenSE7 - 15 daysSloveniaSI7 - 15 daysSlovakiaSK7 - 15 daysUkraineUA7 - 15 daysBrazilBR15 - 25 daysChileCL12 - 20 daysColombiaCO15 - 30 daysPeruPE20 - 40 daysAustraliaAU8 - 15 daysNew ZealandNZ8 - 15 daysJapanJP3 - 9 daysHong Kong (China)HK3 - 7 daysIndiaIN10 - 13 daysSouth KoreaKR7 - 13 daysMalaysiaMY11 - 15 daysPhilippinesPH11 - 15 daysSingaporeSG7 - 14 daysThailandTH5 - 10 daysTaiwan (China)TW7 - 9 daysUAEAE8 - 15 daysBahrainBH8 - 13 daysIsraelIL8 - 15 daysJordanJO10 - 16 daysOmanOM9 - 15 daysQatarQA10 - 15 daysSaudi ArabiaSA8 - 15 daysTurkeyTR7 - 15 daysVietnamVN4 - 13 daysAngolaAO13 - 15 daysGhanaGH15 - 18 daysKenyaKE15 - 18 daysMoroccoMA10 - 15 daysNigeriaNG15 - 18 daysRwandaRW11 - 15 daysTanzaniaTZ13 - 15 daysUgandaUG15 - 18 daysSouth AfricaZA15 - 30 days

IV. Notes

1. The shipping time is calculated from the actual shipping date of the products. Affected by holidays, customs clearance, force majeure and other factors, the actual delivery time may fluctuate.
2. Please make sure to fill in the accurate shipping address and contact information to avoid package delays or returns due to incorrect information.
3. If you have any questions about the order processing progress or shipping time, or encounter any problems during the shipping process, you can contact our customer service team at any time for assistance.

Don't worry about it. We promise an easy 30-day return policy. If you don't like the jewelry after you receive the package, just return it unused and in its original packaging. Upon acceptance of your return, the refund will be issued to your original account. Any promotional gifts must also be returned with your returned item.

Vellora Opalyn Policy Guide